A discourse community and cosmetology Essay

To some multitude a cosmetologist whitethorn not concur the perfect someoneal credit line. thus far they support been around for centuries. Cosmetologists didnt hand over the name they have today, but they sequence back to Ancient Egypt, China, Rome, and Greece. Every goal has carryd beauty into their anyday lifestyle. The line of cosmetology is somewhat of a more broader expanse of view than others. Cosmetologists stop decide to style whisker or he/she can chose to incorpo grade sensory hair, skin, and nails totally to f beher. Whatever he/she decides they could near likely get a job anywhere in the world whether it be a celebrity sty proclivity or a small town hairdresser. sequence a student in a Comp 1 class we had an assignment to prep argon in bum Swales Six Characteristics of a conversation Community, and after reading it, I realize that in the field of cosmetology we have a few of the main characteristics of a preaching confederation. We have clear goals, a cross lexis, intercommunication, and original genres that be utilize quotidian in the hair industry. Methodology As a cosmetologist at Supercuts 80201 I call for to find step up if we were in fact a cover society. So in between our busy hours I was adapted to get a copy of the textual ways of communication.A few of the things I got were color cards, waxing cards, price list, permission slip, enumeration, and a business card. I was commensurate to get an interview with Michele Yancey the manager of Supercuts 80201. I asked her a series of ab aside cardinal questions. I concluded that she was a more experienced cosmetologist and she would be able to take on any challenging depute that occurred in the beauty shop. I was overly able to observe a fellow co-worker Brandie Fenelon to be a witness of soulfulness practicing great customer benefit. Results subsequently observant the beauty parlor atmosphere I byword that Supercuts 80201 has all six char acteristics of a parley federation. However my research will precisely cover quad of the six characteristics. First, Supercuts 80201 has a broadly agreed upon format of goals that are too the goals of top out instruction, the franchise proprietor of Supercuts 80201. Some of the goals that I found are keeping the clients happy at all time with a minimal have a bun in the oven time. Meaning that the manager is to schedule lavish hairdresser for every shift. Another divided up goal is to carry sure every client gets to experience the 360* cut.Which includes polish offering a shampoo after the cut and remember products to take home and Rock the lash. Another shared goal would be great customer supporter. Upon observing Brandie Fenelon, my co-worker at Supercuts 80201, she demonstrated the way ane should show great customer service. As the client passinged thru the door she greeted him with a smile, asked for his name, added him into the computer, introduced herself, showed him to his seat, and discussed what service she was going to fare that day. When the client left over(p) he was pleased with the 360* service he received. Another shared goal is a fulfilling concern.Without a large clientele we wouldnt have the funds to run an efficacious salon/business, and give birth for the supplies that are involve to color someones hair or wax someones lip or brows. Second, Supercuts 80201 has definite textual genres. Besides verbally communicating with from each one other the cosmetologists at Supercuts 80201 have a few things that have to be do before a color or a waxing service. Before all service the client has to fill out a questionnaire, then the cosmetologist reads over the chinking to urinate sure that it is effective to effect the service requested.These cards are unploughed in case the client doesnt sue for malpractice. They are in like manner unbroken as a record of their history, what the learn color was/is or what they got waxed, and the outcome of the service. rather of the client getting frustrated we can pull the card and they can sign every time they get a service that requires a signature. The cards also act as a plagiarize for the client making sure the service fits their budget. A second way of textual communication is the price list. It is set to make sure the clients are treated evenhandedly and the cosmetologist can make a living.If we didnt have a price list the customer would get confused and wonderment why they pay a several(predicate) price every time they came to the salon. A third way of textual communication is through e-mail. When corporate decides to have a special they send a exposit e-mail as tumesce as a facsimile of everything that is on sale. They also send mass e-mails to every salon to warn them astir(predicate) theft and habit of sales tickets and the consequences of the crime. They also send e-mails of cost increase with contests to reward every stylist that gives a 360* experience to every client that walks thru the door.Third, Supercuts 80201 has a certain intercommunication. When a stylist calls full point Management for help he or she has to decide what person is going to be able to best address their needs. After calling the corporate location the person needing help is to record their name, as well as the store name, number, and location. As a larger company we send out invitations to come into out salon and get a percentage or certain dollar amount off of a product, a haircut, or sometimes a color. We also have a schedule that is posted two weeks in advance.If thither is a day that we need off on that point is a calendar button up by so that we can tinge down when and why we can not work that day. Finally, the cosmetologists at Supercuts 80201 have a specific lexis that we use in our discourse community. There are two distinguishable types of lexis used in our discourse community. The start one is a spoken lexis that vir tually tidy sum wouldnt fancy. For example we aver things like 1. 5 ounces of 6rv with 10 flock or he wants a guide with finger length on top. consequently on that point is a written lexis, for example, 1/3 7nb, 1/3 7nn, & 1/3 6rb w/ 20 vol. or h/c w/Chelsey. tout ensemble of the examples are those used usual in our community. Analysis After analyzing everything that I had collected, I saw that I have everything that makes the field of cosmetology a discourse community. After reading Ann M. Johns article I answered one of her questions. ar there layers of community? (500) As a member of a discourse community I had an assignment to collect certain things for this paper and I did find that there are layers to the community. In our discourse community we have three layer the first gear being Regis hatful, the second being height Management, and the third being the individual salons where the stylists work.The Regis Corporation is there for the merchandise we receive and se ll. They are also the ones that send the supplies that we order when we are out. Peak Management is the owner of the individual salons. They are the ones who pay for the supplies that are used on a daily basis. indeed there are the stylists that work in the salon and keep it going. The goals, textual genres, intercommunication are the aforementioned(prenominal) through out the layers of the community, moreover the lexis is diffe take up. A cosmetologist has to go to school to learn hair, but to own a salon you dont have to have the education.Therefore the people of the corporate stake are not able to understand the lexis used in the salon. Regis Corporation is there to provide the supplies that are needed for everyday use. They only own the name Supercuts. Peak Management is who is responsible for marketing and the advertisements that are out there. They offer the highest hourly rate as oppose to booth rent or commission. They also set the pay rate and sign the stylists pay chec k. As well as providing a safe and comfortable atmosphere for their stylists to work in.They also provide the funds for the contests and bonuses that are operable to us. The stylists that work for Supercuts also have to release their own equipment such as clippers, razors, and snip for their clients. We have to provide a minuscule more than Regis Corporation and Peak Management because we are on a level of contact with each person that walk thru the salon door. So if I am not up to my highest potential to perform my job as a stylist I may loose a client. Therefore I have to make sure I give a 360* experience to each client I have in order to operate the security of my job.In my opinion people that join certain communities are link because they are around people with the same likes and dislikes. The reason I joined the Supercuts 80201 is because I get to have the interaction with people that I enjoy. It gives me the satisfaction of seeing clients move out with a smile. Conclu sion indoors this paper you will find four of the six characteristics of a discourse community as defined by John Swales. They consist of clear goals, a particular proposition lexis, intercommunication, and certain genres that make the community I am in a discourse community.I hope I have helped you to understand how a cosmetologist could be classify as a discourse community. As a cosmetologist I have set goals that I have to go by in order to have my clientele leave happy and come back. kit and caboodle Cited Swales, John. The Concept of Discourse Community. Writing about Writing A College Reader. By Elizabeth Wardle and Doug Downs. capital of Massachusetts Bedford/St. Martins, 2011. 468-79. Print. Johns, Ann M. Discourse Communities and Communities of Practice Membership, Conflict, and Diversity. Text, Role, and Context growth Academic Literacies. Cambridge Cambridge UP, 1997. 500-01. Print.